I’m having trouble scanning my Lottery Cash or Coupon at retail.

Created by Kaitlyn Olmstead, Modified on Mon, 3 Nov, 2025 at 7:02 AM by Kaitlyn Olmstead

  • Try:
    • Increasing the brightness on your phone to the highest setting.
    • Wiping your phone screen to remove fingerprints or smudges.
    • Angling your phone away from bright lighting to reduce glare.
  • If you’re still having trouble, have the retailer manually enter the coupon numbers above or below the barcode on the lottery terminal coupon.

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