Why isn’t my camera working on the app?

Created by Kaitlyn Olmstead, Modified on Mon, 3 Nov, 2025 at 7:01 AM by Kaitlyn Olmstead

Follow these steps if you are unable to use your phone camera in the app:

For iPhone

  1. Open Settings: Tap the Settings app 
  2. Enable Camera:
  • Tap on Privacy and Security
  • Tap on Camera
  • Tap to toggle on for the NH Lottery app

For Android

  1. Open Settings: Tap the Settings app 
  2. Tap Apps or Applications
  3. You may need to tap See All Apps
  4. Tap on NH Lottery app
  5. Tap Camera
  6. Choose the conditions under which the app can use the phone camera

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